Industry news, updates, and insights.

Perspectives on healthcare administration, benefit program trends, regulatory updates, and what they mean for members, agents, and partners.

More from PHS

building supplemental insurance book of business
Agents

Building a Supplemental Insurance Book of Business: The Complete Guide

Supplemental and limited benefit insurance is one of the fastest-growing segments of the health insurance market. This is being driven by rising…

April 13, 2026 Read →
TPA technology evaluation
Technology

How to Evaluate TPA Technology: What Agents Should Look For

The technology behind a third-party administrator isn’t a nice-to-have. It’s the infrastructure that determines how fast enrollments are processed, how accurately members…

April 13, 2026 Read →
data analytics supplemental insurance
Technology

The Role of Data Analytics in Supplemental Insurance Administration

The supplemental insurance industry generates enormous amounts of data. Every enrollment, payment, claim, cancellation, and reinstatement creates a data point. But for…

April 3, 2026 Read →
TPA reporting for agents
Technology

What Reporting Should Your TPA Provide? An Agent’s Checklist

Ask most insurance agents what reporting they get from their TPA, and you’ll hear some version of: “I get a commission statement.”…

April 3, 2026 Read →
content marketing insurance agents
Agents

Content Marketing for Insurance Agents: How to Attract Leads That Cost You Nothing

Every time a potential client types a question into Google: “What is short-term medical insurance?” “Do I need supplemental coverage?” “What does…

April 1, 2026 Read →
TPA compliance for agents
Compliance

What Agents Should Know About TPA Compliance (and Why It Protects Their Book)

When evaluate a TPA partner, they typically focus on the things that affect their daily work: enrollment speed, commission accuracy, product breadth,…

March 27, 2026 Read →
supplemental insurance compliance
Compliance

Supplemental Insurance Compliance: What Agents Need to Know

Supplemental and limited benefit insurance products like fixed indemnity, critical illness, accident, hospital indemnity, and short-term medical occupy a distinct regulatory space…

March 27, 2026 Read →
TPA enrollment compliance
Compliance

Enrollment Compliance: What Happens Between the Agent’s Sale and the Member’s First Bill

The moment between when an agent completes a sale and when the member sees their first billing charge is where the majority…

March 27, 2026 Read →
TPA Red Flags
Leadership

Red Flags When Choosing a TPA: What to Watch For Before You Commit

Not every third-party administrator operates the same way. Some are built on solid operational infrastructure, transparent practices, and genuine commitment to agent…

March 27, 2026 Read →

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