We're here to help.
Whether you have a question about your account, want to learn more about our services, or need to reach a specific department — we'll get you to the right place.
Contact support: The fastest way to reach us
Member Services
Account questions, cancellations, portal help, plan information, and general support.
(214) 436-8900Billing Department
Payment questions, charge explanations, balance inquiries, and payment method updates.
(214) 436-8901Billing cannot process cancellations.
General & Partnerships
Business inquiries, partnership opportunities, media requests, or other general questions.
Route your question to the right team
Need account-specific help?
For the fastest resolution on billing, account, or portal questions, log into your Member Portal and submit a support request. Requests go directly to our team with the information needed to help you.
Contact form
For general inquiries, partnership requests, media questions, or anything not covered by the departments above. We typically respond within 1–2 business days.
For ethics concerns or compliance issues, please use our dedicated Compliance Reporting form instead. It ensures your submission is routed securely to the right team.
Premier Health Solutions, LLC is a Third-Party Administrator that provides billing, administrative, and member support services for health and supplemental benefit programs. We are not an insurance carrier, hospital system, or insurance agency. We are not affiliated with other similarly named organizations. Premier Health Solutions, LLC operates as a Third-Party Administrator in the state of California and under the name PHSI Administrators, LLC and does business under the name PremierHS, LLC in Kentucky, Ohio, Pennsylvania, South Carolina and Utah.