Premier Health Solutions, LLC

SMS Terms & Conditions

Effective date: September 22, 2026

These SMS Terms & Conditions ("Terms") govern your consent to receive text messages ("SMS," "text," or "messages") from Premier Health Solutions, LLC ("PHS," "we," "us," or "our") through our text messaging program (the "Program"). By opting in, you agree to these Terms. Please read them carefully.

1. Program Description

The Program is used to interact with our current customers, providing customer service and billing assistance. A member may receive a text message alerting them that the credit card on file is about to expire, or that a scheduled payment was unsuccessful. The Program does not send marketing or promotional messages.

2. How You Opt In

You may be enrolled in the Program by providing your mobile phone number and affirmatively consenting to receive text messages, such as by:

• Consent to receive text messages when you enrolled in your plan.
• Providing your number to a representative during a support call and verbally agreeing to receive texts.

Consent to receive text messages is not required as a condition of purchasing any goods or services from PHS.

3. Message Frequency

Message frequency varies based on your interactions with us and the nature of the support or updates you request. You may receive up to 4 messages per month, though frequency may be higher during active support conversations.

4. Message and Data Rates

Message and data rates may apply. Charges may be assessed by your wireless carrier depending on your plan. Contact your carrier for details about your text and data plan.

5. How to Opt Out

You may opt out of the Program at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message that you have been unsubscribed, and you will no longer receive text messages from the Program. If you wish to begin receiving messages again, you may opt back in using one of the methods described in Section 2.

6. How to Get Help

Call 214-230-4033 or email PHSSupportServices@premierhsllc.com.

7. Supported Carriers

Carriers are not liable for delayed or undelivered messages. The Program is supported by most major wireless carriers in the United States. Carrier coverage may vary, and PHS is not responsible for message delays or failures caused by your wireless provider or device.

8. Privacy

Your privacy is important to us. Information collected in connection with the Program, including your mobile phone number and message content, is handled in accordance with our Privacy Policy. We do not share mobile opt-in consent or your phone number with third parties for their own marketing purposes.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Your continued participation in the Program after changes are posted constitutes your acceptance of the updated Terms.

10. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and the account holder for the mobile number provided, or have the account holder's permission, to participate in the Program.