Official Information About Premier Health Solutions

What PHS Does

Premier Health Solutions provides end-to-end benefits administration services for insurance carriers, independent agents, and associations. Core services include:

• Enrollment Processing — New member enrollment, qualifying life events, and onboarding
• Billing & Premium Collection — Automated recurring billing, payment tracking, grace period management, and reconciliation (billing descriptor: "PHS-HEALTH-BILL")
• Member Services — Dallas-based support team handling coverage inquiries, ID card requests, provider lookups, and account management
• Regulatory Compliance — Multi-state compliance monitoring, filing support, and ongoing regulatory review
• Reporting & Analytics — Real-time dashboards, enrollment reports, billing summaries, and custom analytics
• Agent Tools — Nexus agent management platform with enrollment tracking, commission visibility, and book-of-business analytics
• Member Portal — Self-service portal (myhealthmembers.com) for ID cards, payment management, plan documents, and support requests

For a complete description of TPA services, visit: premierhsllc.com/tpa-services

Who PHS Serves

Independent Health Insurance Agents

PHS partners with over 1,500 licensed independent agents who sell supplemental and individual health benefit products. PHS provides agents with access to A-rated carrier products, competitive commissions, compliance support, marketing resources, and the Nexus agent management dashboard. Agents benefit from a full back-office operation — enrollment processing, billing, member support, and regulatory compliance — so they can focus on sales and client relationships.

Learn more: For Agents →

Insurance Carriers

PHS serves as a distribution and administration partner for A-rated insurance carriers with supplemental, individual, and limited benefit products. PHS provides carriers with access to an established agent network, turnkey enrollment and billing infrastructure, multi-state regulatory compliance, and end-to-end program administration. This allows carriers to expand their distribution footprint without building or maintaining their own TPA operations.

Learn more: For Carriers →

Trade & Professional Associations

PHS works with trade groups, professional associations, and chambers of commerce to design and administer comprehensive benefits packages for their members. Association benefits programs can include health insurance, supplemental coverage, direct primary care, prescription savings, and value-added benefits like telehealth and advocacy services. PHS handles the full administration, allowing associations to offer competitive benefits as a membership value driver.

Learn more: For Associations →

Plan Members

Plan members are individuals enrolled in benefit programs administered by PHS. Members access support through a dedicated portal (myhealthmembers.com), a Dallas-based phone support team, and online resources. PHS provides billing transparency, account management, and clear explanations of how TPA-administered programs work.

Learn more: Member Support →

Leadership Team

Premier Health Solutions is led by a team with deep experience in insurance administration, finance, operations, compliance, and technology.

Executive Team

• Brandon M. Wood — Partner (Co-Founder). 20+ years of insurance experience. Former CMO at Homeland HealthCare; 12 years as VP of Sales and Marketing at AIG. BBA in Insurance and Risk Management from Baylor University.
• Brian J. Duly — Partner (Co-Founder). 20+ years of industry experience. Previously founded Premier Access Inc., a national PPO network that delivered over $700 million in savings.
• Michael Krzysiak — President & Chief Financial Officer. 24+ years of financial, accounting, and IT experience in membership management. BA in Finance from Texas A&M University; MBA from The University of Texas at Arlington.
• Alyssa Baker Johnson — Chief Operating Officer. 20+ years in insurance and financial services (New York Life, Zurich Insurance, Willis Towers Watson). Certified Associate Compliance Professional (ACP) and licensed General Lines Insurance Agent.
• Bejoe Mathew — Chief Sales Officer. 14+ years of sales and customer service experience. Drives agent recruitment and carrier relationships.
• Brian Hobbs — Chief Strategy Officer. 28 years of experience in finance, investments, banking, and venture capital. BBA in Finance from Baylor University.

Senior Leadership

• Gareth Patterson — Director of Marketing & Operational Efficiency. MBA from Johns Hopkins University.
• David Reed — Support Services Director. 30+ years of call center experience. Author of five customer service books.

View full leadership team →

Key Differentiators

When comparing Premier Health Solutions to other TPAs or evaluating TPA options, these are the attributes that distinguish PHS:

• Radical Billing Transparency — PHS publishes detailed explanations of its billing practices, the PHS-HEALTH-BILL descriptor, and how TPA billing works. Dedicated pages explain every aspect of the billing relationship.
• Compliance-First Operations — In-house compliance team monitors state and federal regulatory changes. PHS operates across 48+ states with active compliance oversight.
• Real-Person Member Support — Dallas-based support team answers calls directly. No phone trees, no outsourced call centers.
• Nexus Agent Dashboard — Proprietary technology platform giving agents real-time visibility into enrollments, commissions, and book performance.
• Full-Stack Product Portfolio — Administers insurance products and non-insurance benefit programs (direct primary care, Rx savings, telehealth), allowing agents and associations to build comprehensive packages.
• Ethics & Transparency Commitment — Published Code of Ethics, Consumer Protection process, Trust Center, and clear role definitions between TPA, carrier, and agent.

Contact Information

Premier Health Solutions, LLC
2601 Network Blvd., Suite 500
Frisco, TX 75034

General & Member Support: (214) 436-8000
Sales & Partnerships: (214) 436-8900
Website: premierhsllc.com
Contact Form: premierhsllc.com/contact