Who We Serve

Premier Health Solutions works with leading agents, associations and carriers from around the country. We provide customized solutions unique to these organization’s needs—whether they require assistance with back-office processes, product marketing, premium reconciliation or an entire benefits solution. Learn more about the ways that we can work with your specific organization below.

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Associations

At Premier Health Solutions, we understand and respect the commitment you have toward your members. We feel the same responsibility toward our own customers. As a licensed administrator and general agency, we can function as an extension of your organization by managing resource-intensive tasks around member relations, customer service, provider relations and more. We have decades of experience serving the unique needs of associations and we understand the complexities of serving your membership base.

We also carefully select the products and benefits your members will value most, thereby increasing your association’s perceived worth and reinforcing your membership acquisition and retention efforts.

Carriers

Premier Health Solutions is dedicating to creating innovative and profitable plans for insurance carriers. We are an accredited administrator and managing general agent, and as such, we can help you develop plans that offer the benefits individuals demand at the appropriate price. Our products include a variety of ACA Major Medical, short term major medical, limited benefit health insurance, critical illness, accident medical expense, accidental death & dismemberment, term life insurance, gap, dental, vision and other value-added programs.We work with many industry-leading carriers to help expand their distribution channels.

Agents

At Premier Health Solutions, our distribution platform is comprised of both employee agents and independent agents. Collectively, these agents develop relationships with thousands of consumers each week, providing valuable insight into consumer behavior and needs.We are committed to maintaining strong relationships with our agents and providing them with the tools and resources they need to reach optimum success. We offer a wide variety of services from carrier relations and product marketing to sales support and training programs. Our agent relations specialists will ensure that you will have the competitive edge while helping you expand your deep connections in the industry. And best of all, by managing the back-office services associated with these products for you, you and your staff will have the time to focus on growing your business.

 

Our Services

Premier Health Solution’s unique and broad range of capabilities are highly attractive to insurance carriers and agents looking for a turnkey solution. Our agency services combined with our administrative services make Premier Health Solutions a differentiated leader in the healthcare industry.

Enrollment

Thanks to our consistent focus on innovation, Premier Health Solutions has invested in the latest systems and software to support our enrollment and administration functions. This infrastructure allows us to ensure the security, privacy and advanced features your members demand while quickly and easily adding new products to your benefit mix.

Fulfillment

We provide a secure, member website for your members. During the enrollment process, members receive a welcome email containing all the information needed to log in. On the website, members can review their account and billing information, view and print a membership guide and temporary ID cards and learn how to utilize and maximize their benefits. Members will also receive a welcome letter and their official ID cards in the mail within 7-10 days. The member website serves as a source for the latest information and membership plan updates.

Premium Collection

We offer a single source of premium collection to simplify and streamline the member’s experience. Our industry leading processing gateway ensures safe and secure collection and distribution of premiums. Accepted forms of premium payment include all major credit cards and ACH bank drafts. Members are billed monthly on their effective anniversary date through an automated recurring billing schedule. We know you want a premium collection process that is easy and hassle free, and that is what we deliver.

Billing

At Premier Health Solutions, we are committed to assuring that you are comfortable with every action we take on your organization’s behalf. We provide advanced analytics and reporting so you can see the results of our efforts firsthand. Because we are so confident in the value of our solutions, we want to show you exactly how our products and services are impacting your membership base—and your bottom line.

Commission Payment

Our complete, full service commission management includes everything from calculation to funding to statement delivery. We offer competitive commission rates with fast, frequent and consistent commission payouts, which attracts top quality partners. We provide detailed statements in a variety of formats as support for each commission payout, as well as flexible funding options, enabling you to effortlessly keep track of your commissions. Our commissions team is always available to offer the assistance and support you need.

Customer Service

Our goal to provide best-in-class service extends to every individual we touch. We accomplish that by offering personalized service that is proactive and effective. We are dedicated to treating each individual with the respect and courtesy they deserve. Most importantly, we are focused on solving problems, finding answers and removing obstacles before they become an issue for your members.

Nurture Campaigns

We ensure your members are informed regarding how to utilize their benefits through association-branded nurture campaigns. Your members will receive periodic emails featuring specific programs, discounts or services, detailing how to use them and the benefits they provide. Our focus is to provide additional support for your members, enabling them to take full advantage of the valuable benefits included in their membership.

Compliance

Premier Health Solutions maintains an unwavering focus on promoting ethical business practices throughout every level of our organization. Our staff members undergo extensive training and have access to resources that support this objective. It is our responsibility to make sure everything we do is not just legally compliant—but also ethically responsible. While PHS has the industry accreditations and experience to meet your needs, we hold ourselves to even higher standards by exceeding every customer’s expectations. No detail is too small, and no interaction is excluded from our focus on integrity.